Administration

Billing

Review plans, credits, payment details, invoices, and reserved IP and SMS add-ons in Tahr.

Last updated August 2, 2026
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Open Billing to review your organization's plan, credits, payment details, invoices, and reserved IP or SMS add-on capacity.

#Plan and credit balance

The Overview tab shows your current plan, renewal or cancellation timing, standard credits, included monthly credits, and available reserved IPs. If Source Code Diff credits or Convert credits are shown, use the visible balance and controls for that credit type. Assessment launches show the credit type they need before you start them.

Use Credit log to review credit activity. Use its visible filters to narrow entries by activity type or date, then move through the pages to find a balance change.

#Convert credits

Choose the From and To credit types between standard and Code-diff credits, then enter the amount to convert. Review the conversion rate and resulting balances before confirming. You can reverse a conversion using the rate Tahr shows at that time; do not assume the rate or resulting value will match a previous conversion.

#Add credits

If Buy more credits and a Buy action are shown, choose a credit pack and complete the checkout flow. If the action is not shown, use the balance displayed in Billing and contact your Tahr support contact if you need more capacity.

#Payment details and invoices

Choose Manage billing when it is available to update payment details or review subscription information. Payment history lists available invoices; choose View or PDF on an invoice to open it.

If a payment or checkout action fails, do not repeat it until you have checked the visible message and your payment details. Try again once, then contact support with the message and date.

#Reserved IP capacity

The Reserved IPs section shows included capacity and any extra reserved IPs. When extra capacity is available to buy, choose the billing interval, enter the number of Extra reserved IPs, and select Buy extra IPs. For an existing add-on, use Update extra IPs to change capacity.

To stop renewing extra capacity, choose Cancel extra IPs and follow the selection step. The add-on remains available until the displayed end date. Choose Keep extra IPs before that date to continue it.

Tahr may require you to select which IPs will be released when extra capacity ends. Running assessments finish first; scheduled work may be disabled when it depends on an IP selected for release. A reserved IP that is currently used by an assessment or routine cannot be released until that work is no longer active.

#SMS capacity

When SMS capacity is shown for your organization, Billing distinguishes included or complimentary capacity from paid capacity. For a paid SMS add-on, review the quantity and billing interval before choosing the available Buy action. Existing add-ons may show controls to update the quantity, cancel renewal, resume, or keep the add-on.

Review the displayed renewal or end date after changing an add-on. If paid capacity ends, resolve any number-release or application dependencies that the interface identifies before the affected capacity can be removed. Claiming, copying, and releasing SMS numbers are managed in Administration.

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